Strategic facilitation & subsequent business development strategy plan for a revenue division of a NSW government department
Build & management of seconded project team for large-scale bid process for ASX listed firm
Feasibility study & implementation pathway design for major business expansion & diversification initiative for an Australian multi-venue hospitality services business
Customer Journey Mapping Study for major outsourced health services provider
External Chair for a national industry advisory board
Creation & implementation of content strategies for services, tourism and educational entities.
Design & implementation of a successful corporate partnerships strategy for national NFP
Project management of selection, implementation & evaluation of a specialist CRM system for Australian arm of an international hotel chain.