Privacy Policy
Lourda Pty Ltd trading as Molto Bene ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or engaging with our services—including purchases from our online store and subscribing to email newsletters—, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of personal information in the following ways:
Contact Details: When you enquire about our services or make a purchase, we may collect your name, email address, postal address, phone number, and any other information you choose to provide.
Purchase Information: When you buy from our online store, we collect order details including your delivery address and transaction history.
Newsletter Subscription: If you subscribe to our newsletter, we collect your email address.
Website Usage Data: We may collect non-identifiable information, such as your IP address, browser type, and website usage data, through cookies and similar technologies.
How We Use Your Information
We use your personal information to:
Respond to your enquiries about our leadership and team development workshops and facilitation services.
Send newsletters and updates, if you have subscribed.
Process and fulfil online store orders, including shipping and customer services.
Improve our website, customer experience, and service offerings.
Comply with legal obligations or as otherwise permitted by law.
Disclosure of Your Information
We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:
Trusted Service Providers who help us with payment processing, website hosting, shipping, email marketing, and analytics. These providers are only permitted to use your information to perform specific tasks on our behalf.
Authorities or Regulators if required by law or to protect our rights or comply with legal obligations.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
Your Rights
Under the Privacy Act, you have the right to:
Access and Correct Your Information: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
Opt-Out of Marketing Communications: You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
Request deletion of your data, subject to our legal obligations.
Cookies and Tracking Technologies
Our website may use cookies, analytical tools and similar technologies to enhance your browsing experience. Cookies collect information such as your preferences and website usage patterns. You can disable cookies through your browser settings, but this may affect your website experience.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective when the revised policy is published on our website. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Molto Bene
info@moltobene.com.au
Brisbane, Australia
Effective Date: 23 July 2025